Privacy Policy

1. Introduction

Welcome to Schedulee ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our scheduling platform and services.

By using Schedulee, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and profile details when you create an account.
• Scheduling Data: Your availability preferences, meeting types, time zones, and booking information.
• Communications: Messages, feedback, and support requests you send to us.
• Payment Information: Billing details processed through our secure payment providers (we do not store full credit card numbers).

2.2 Information from Third-Party Services

When you connect third-party services to Schedulee, we may collect:

• Google Calendar: Calendar events and availability (read-only access to check busy times), and the ability to create calendar events for bookings.
• Google Meet: We create video meeting links for your scheduled appointments.
• Microsoft Outlook: Calendar events and availability when connected.

2.3 Automatically Collected Information

• Usage Data: How you interact with our platform, features used, and pages visited.
• Device Information: Browser type, operating system, device identifiers, and IP address.
• Cookies: We use cookies and similar technologies to maintain sessions and improve user experience.

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our scheduling services
• Process and manage your bookings and appointments
• Send booking confirmations, reminders, and notifications
• Sync with your connected calendars to prevent double-booking
• Create video meeting links for your appointments
• Improve and personalize your experience
• Respond to your inquiries and provide customer support
• Send administrative information and service updates
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations

4. Google API Services

Schedulee's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

When you connect your Google account, we request access to:

• Google Calendar (read): To check your availability and prevent scheduling conflicts
• Google Calendar (write): To create calendar events for confirmed bookings
• Google Meet: To generate video conferencing links for meetings
• Basic profile information: Your email address to identify your account

We only access the minimum data necessary to provide our scheduling services. Your Google data is never sold, shared for advertising purposes, or used for any purpose other than providing Schedulee's core functionality.

5. Data Sharing and Disclosure

We may share your information in the following situations:

• With Meeting Participants: When someone books a meeting with you, we share necessary details (name, email, meeting time) with both parties.
• Service Providers: Third-party vendors who assist in operating our platform (hosting, email delivery, payment processing).
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: For any other purpose with your explicit consent.

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (TLS/SSL) and at rest (AES-256)
• Secure authentication with hashed passwords
• Regular security audits and vulnerability assessments
• Access controls and employee training
• HIPAA-compliant infrastructure for healthcare users

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes, such as:

• Booking records for dispute resolution
• Financial records for tax and accounting purposes
• Audit logs for security and compliance

You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Revoke Consent: Disconnect third-party integrations at any time

To exercise these rights, please contact us at support@schedulee.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Schedulee is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Schedulee after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: