Privacy Policy

Last updated: December 31, 2024

Introduction

Schedulee is a product of SignOut LLC, a Montana Company ("Company," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our scheduling platform and related services (collectively, the "Service").

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Schedule or book appointments
  • Connect third-party calendar services
  • Contact us for support
  • Subscribe to our newsletter or marketing communications

This information may include:

  • Name and email address
  • Phone number
  • Calendar data and availability information
  • Meeting details and scheduling preferences
  • Payment information (processed securely through third-party payment processors)
  • Profile information and photos

Automatically Collected Information

When you access the Service, we automatically collect certain information, including:

  • Device information (type, operating system, browser type)
  • IP address and approximate geographic location
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process and manage your bookings and appointments
  • Sync with your connected calendars
  • Send booking confirmations, reminders, and notifications
  • Process payments and prevent fraud
  • Respond to your inquiries and provide customer support
  • Improve and personalize the Service
  • Analyze usage patterns and trends
  • Comply with legal obligations
  • Send marketing communications (with your consent)

How We Share Your Information

We may share your information in the following circumstances:

  • With Meeting Participants: When you schedule or attend meetings, relevant information is shared with other participants
  • Service Providers: With third-party vendors who assist in operating the Service (hosting, analytics, payment processing)
  • Calendar Integrations: With calendar services you choose to connect (Google Calendar, Microsoft Outlook, etc.)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

HIPAA Compliance

Schedulee is designed to support HIPAA (Health Insurance Portability and Accountability Act) compliance for healthcare providers and covered entities. Our HIPAA-compliant features include:

  • End-to-end encryption for all data transmission
  • Secure data storage with encryption at rest
  • Access controls and audit logging
  • Business Associate Agreements (BAA) available upon request
  • Regular security assessments and compliance audits

If you are a healthcare provider requiring a Business Associate Agreement, please contact us at privacy@schedulee.com.

GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Under GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restriction: Request limitation of data processing
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to certain types of data processing
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@schedulee.com.

Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for data in transit
  • AES-256 encryption for data at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Employee security training and background checks
  • Incident response and breach notification procedures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session and preferences
  • Analyze site usage and performance
  • Provide personalized features
  • Deliver relevant advertising (where applicable)

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.

Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@schedulee.com, and we will delete such information.

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to request deletion of personal information
  • Right to non-discrimination for exercising privacy rights

To exercise these rights, please contact us at privacy@schedulee.com or call us at the number provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Schedulee - A product of SignOut LLC

A Montana Company

Email: privacy@schedulee.com

Website: https://schedulee.com