Terms of Service

Last updated: December 31, 2024

Effective date: December 31, 2024

1. Introduction and Acceptance

Welcome to Schedulee. Schedulee is a product of SignOut LLC, a Montana Company ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Schedulee platform, website, and related services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

2. Description of Service

Schedulee is a scheduling and appointment management platform that allows users to:

  • Create and manage scheduling links and booking pages
  • Accept appointments and manage availability
  • Integrate with third-party calendar services
  • Send automated notifications and reminders
  • Manage team scheduling and coordination
  • Process payments for scheduled appointments (where applicable)

The Service may be modified, updated, or discontinued at any time without prior notice.

3. Account Registration

To use certain features of the Service, you must register for an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your login credentials confidential and secure
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

You must be at least 16 years of age to create an account. We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our sole discretion.

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Send spam, phishing attempts, or unsolicited communications
  • Impersonate any person or entity
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any systems or data
  • Upload malicious code, viruses, or harmful content
  • Collect or harvest user data without consent
  • Use the Service for any fraudulent or deceptive purposes
  • Reverse engineer, decompile, or disassemble the Service
  • Circumvent any security measures or access controls

Violation of this policy may result in immediate termination of your account and potential legal action.

5. Subscription and Payment Terms

5.1 Free and Paid Plans

The Service may be offered in free and paid subscription tiers. Features and limitations vary by plan. Paid plans are subject to the fees displayed at the time of purchase.

5.2 Billing

For paid subscriptions, you agree to pay all applicable fees. Payments are processed through third-party payment processors. Subscriptions automatically renew unless cancelled before the renewal date.

5.3 Refunds

Refunds are handled on a case-by-case basis. To request a refund, please contact our support team within 30 days of your purchase. We reserve the right to refuse refunds for violations of these Terms.

5.4 Price Changes

We may modify pricing at any time. Price changes will be communicated in advance and will take effect at the start of your next billing cycle.

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Service, including all content, features, and functionality (including but not limited to software, code, designs, text, graphics, logos, and trademarks), is owned by SignOut LLC or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

6.2 Your Content

You retain ownership of content you upload or create through the Service ("User Content"). By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process your User Content solely to provide and improve the Service.

6.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, we may use them without any obligation to compensate you.

7. Third-Party Services and Integrations

The Service may integrate with or link to third-party services (such as Google Calendar, Microsoft Outlook, Zoom, and payment processors). Your use of these third-party services is governed by their respective terms and policies.

We are not responsible for the availability, accuracy, or content of third-party services. Any issues with third-party integrations should be directed to the respective third-party providers.

8. Privacy

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.

9. HIPAA Compliance

For healthcare providers and covered entities subject to HIPAA (Health Insurance Portability and Accountability Act), we offer HIPAA-compliant features and Business Associate Agreements (BAAs).

If you require a BAA or have questions about HIPAA compliance, please contact us at privacy@schedulee.com before using the Service for protected health information (PHI).

You are responsible for ensuring your use of the Service complies with HIPAA and any other applicable healthcare privacy regulations.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not guarantee any specific results from use of the Service.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIGNOUT LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

12. Indemnification

You agree to indemnify, defend, and hold harmless SignOut LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of another party; or (d) your User Content.

13. Termination

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

We may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice. Reasons for termination may include violations of these Terms, fraudulent activity, or extended periods of inactivity.

Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination shall survive, including intellectual property provisions, disclaimers, limitations of liability, and indemnification.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Montana, United States, without regard to its conflict of law principles.

14.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in the State of Montana.

14.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15. General Provisions

15.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and SignOut LLC regarding the Service and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary or severed, and the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms without restriction.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Schedulee - A product of SignOut LLC

A Montana Company

Email: legal@schedulee.com

Website: https://schedulee.com